All information that we gather from this web site, including your email address, name, living address, what you purchase will not be given to any outside party.
We don't send unsolicited emails. You'll only get a message from us if you've placed an order or have requested email updates about our site.
At Southwest Iowa REC, we recognize that a key element of the member-cooperative relationship is the trust that you place with us to respect the privacy and confidentiality of your personal information. We are committed to providing you with the highest quality of electric service. While personal information about you is fundamental to our ability to do this, your privacy is also very important to us.
Therefore, Southwest Iowa REC will not disclose to non-affiliated third parties any information, including personal financial or consumption histories, without the expressed consent of the member/consumer. The Cooperative does reserve the right to use information for purposes relevant to prudent engineering and design practices and power procurement practices, which are consistent with the industry requirements, and for the betterment of the Cooperative and its membership, as a whole.
We restrict access to non-public personal information for all member-consumers to only those employees or affiliates who need to know specific information to provide products and services to the member/consumer. We maintain physical, electronic and procedural safeguards that, to the best of our abilities, provide prudent and sufficient protection for all non-public personal information.
Information shall not be released to any third party until such time as the member/consumer approves, in writing, such authorization. Forms for the release of information may be obtained from the Cooperative office.
The Southwest Iowa REC may collect non-public personal information from the following:
Information we receive from you on applications or forms.
Information regarding payment histories, consumption history, demand history or capacity requirements.
Information from inspections, customer services and customer reporting services.
Information gathered from our website.